SHIPPING & RETURNS

SHIPPING

Orders placed before 2pm AEST each business day, will be packed and sent the same day. Once your goodies are posted, you will receive an email with tracking info to track your parcel with Australia Post.

AUSTRALIA

Over $50 - Free Express Shipping
Under $50 - Flat Rate $7.95 Express Shipping

We use Australia Post Express, which is next business day delivery within the express post network (capital cities and major metro areas). Delivery to regional areas outside the express post network may be 2-5 business days.

INTERNATIONAL

We ship to all international locations and offer both Standard and Express shipping. The customer will be responsible for any customs, taxes, duties, and collection fees.

NEW ZEALAND

Over $75 AUD Free Standard Shipping (5-7 business days)
Under $75 Flat Rate $10.00 AUD Standard Shipping (5-7 business days)
Express ShippingFlat Rate $20.00 Express Shipping (2-5 business days)

USA // CANADA

Over $100 AUD - Free Standard Shipping (5-10 business days)
Under $100 AUDFlat Rate $15.00 AUD Standard Shipping (5-10 business days)
Express Shipping Flat Rate $25.00 AUD Express Shipping (3-6 business days)

UK

Over $100 AUD Free Standard Shipping (6-8 business days)
Under $100 AUDFlat Rate $20.00 AUD Standard Shipping (6-8 business days)
Express ShippingFlat Rate $30.00 AUD Express Shipping (4-6 business days)

FRANCE // ITALY

Over $100 AUD Free Standard Shipping (7-9 business days)
Under $100 AUD
Flat Rate $20.00 AUD Standard Shipping (7-9 business days)
Express Shipping
Flat Rate $30.00 AUD Express Shipping (4-7 business days)

REST OF THE WORLD

Standard ShippingFlat Rate $25.00 AUD Standard Shipping (5-12 business days)
Express ShippingFlat Rate $40.00 AUD Express Shipping (2-7 business days)

 

RETURNS & REFUNDS

Hey Gal! Our orders don't always work out... we'll help you get sorted!
  • Items can be returned within 30 days from delivery for a store credit.
  • Unfortunately we do not offer refunds at this time.
  • Unfortunately we cannot refund duties, taxes or shipping costs.
  • Once we receive your return, please allow 2-3 days for your return to be processed.
  • We will email you and let you know that your return has been processed.

Please fill out returns form (included in your original order) and send with item(s) to: 

Halite Returns
22 Sylvester Ave
Roselands, NSW
AUSTRALIA
2196

CONDITIONS

We do not accept returns on the following items:

  • Sale items
  • All jewellery
  • Intimates or bodysuits

All products must be returned:

  • Unworn and unwashed
  • Tags attached (not including our pre-loved items)
  • Without marks from make-up or fake tan

PLEASE TAKE CARE when trying on our goodies! If your return does not meet the above conditions, it will be sent back to you.

EXCHANGES

As we have a high turnover of stock, we do not accept exchanges at this time. If you would like an item in a different size/colour, we recommend re-ordering the item before returning your original order.

DAMAGED/FAULTY ITEMS

We're here to help! Please email info@haliteclothing.com or contact us via our online chat if you believe any of your items are damaged or faulty. Include a photo and we will sort out the issue ASAP.